The LogisticsBI Delivery Dashboard provides online retailers, or any business shipping high volumes of small package shipments with a concise view of the delivery status of all their shipments. The tool enables the business to proactively identify and resolve issues with problem deliveries before the customer is aware a problem exists.
Tracking numbers for the shipments are fed into the LogisticsBI dashboard by way of pre-built integrations with the business’ order management or ecommerce shopping cart program (such as Amazon, Shopify, or Magento). The delivery status of each shipment is then updated and available for viewing through API links to UPS, FedEx, and USPS, displaying the statuses real-time.
LogisticsBI also provides a suite of search query and reporting tools, making small package delivery management easier than ever before. Early in 2013, the service will be expanded to include small parcel delivery companies operating in the European market as well.
“Businesses are at the mercy of the small parcel carriers for the most important phase of their customer’s experience – final delivery. These companies do a decent job most of the time, but historically the exception process was managed in a reactionary way by frantically dealing with lost packages or late deliveries as they are identified by the customer. LogisticsBI gives online retailers an easy, integrated tool for seeing deliveries issues before they become customer problems.” says Ken Lyons, Managing Director at LogisticsBI.
Additional information is available at www.logisticsbi.com.
LogisticsBI Delivery Dashboard is part of a suite of logistics technology solutions developed by ecommerce order fulfillment leader ShipStarter.com.
SOURCE: Submitted by LogisticsBI