Utilizing AI: Addressing Today’s Challenges in Logistics

Martijn Graat
Martijn Graat

Does Logistics Matter? Answering YES to that question in this episode is Nour Shawky, Co-founder and CEO of Softec Technologies Group. Nour and I spoke about the role of Artificial Intelligence (AI) in logistics. Nour explains what AI entails and what terms like Machine Learning and Evolutionary Computing are.

Understanding the AI Landscape in Logistics

At its core, AI is about processing vast amounts of data to derive actionable insights. In the logistics sector, this translates to optimising routes, predicting Estimated Time of Arrivals (ETAs), adjusting delivery time windows, and much more. For many, Artificial Intelligence seems like some future concept, but AO is an innovation already being used today to increase the efficiency of logistics operations worldwide. AI can support planning operations by responding in real time to changes, whether those are driven by changing customer demands or disruptions by vehicle breakdowns. It supports planners with actionable insights based on reviewing an infinitely larger number of options than any planner could possibly review.

The Transition Challenge: Manual to AI-driven Processes

One of the significant hurdles in implementing AI in logistics is the transition from manual to automated processes. Logistics professionals, especially planners, rely heavily on experience and intuition. Moving entirely to an AI-driven system can be daunting. Nour highlights the importance of a hybrid model—a system that combines the strengths of manual processes with the efficiency of AI. Such a model allows planners to maintain control while benefiting from AI’s predictive capabilities.

Gazing into the Future: What Lies Ahead for AI in Logistics

Artificial Intelligence is already positively impacting the Logistics industry, and this will only grow moving forward. It has implications for developments like autonomous vehicles, drones, and electric trucks. An important area where AI can contribute is the industry’s sustainability efforts.

If you want to learn more about artificial intelligence, what it can do for your logistics operation, and what lies ahead for AI in logistics, listen to my conversation with Nour via the player below or wherever you get your podcasts. 👇

Listen on Google Podcast 150
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This episode is sponsored by Softec Technologies and Norma.LIVE

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