TNT Express today received the 2011 Smart Services Award from Cisco, a leader in the development of Internet Protocol (IP)-based networking technologies, during a ceremony in Singapore. TNT Express was awarded the prestigious recognition for providing Cisco with real time visibility of all their transportation flows across the Asia Pacific through the implementation of a regional “control tower” based in Beijing, China. A control tower is a tailored bundle of information services used to manage and monitor a customer’s supply chain.
“This award recognizes TNT’s contribution for their forward thinking and outstanding operational excellence. TNT has enabled proactive and personalized services to customers and used technological innovation to transform the business”, said Karen McFadzen, Vice President of Cisco Technical Services Asia Pacific, Japan and Greater China.
As Cisco in recent years expanded its business rapidly in the region, on-time delivery and real time visibility of shipments became increasingly imperative for successful management of its supply chain. To cater to Cisco’s needs, in December 2010, TNT established a control tower in Beijing with a dedicated team and customized IT systems to monitor Cisco’s international shipments across the Asia-Pacific. The control tower monitors the entire process, from start to end, until shipments are delivered. As a result, Cisco can ascertain the real time status of its shipments. Moreover, the control tower also offers a proactive notification on import and export regulation changes to help Cisco avoid any unexpected service delays.
Michael Drake, Regional Managing Director, TNT Asia Pacific, said, “We feel honored and encouraged that TNT Express is recognized by our major customers, like Cisco, for our innovation in providing progressive services . By working closely with our customers, we are committed to constantly improving the delivery process and providing solutions to help their businesses grow.”
TNT Express Greater China began developing its strong partnership with Cisco in 2004. TNT provides Cisco with a wide range of services including domestic and international distribution, and warehouse management.
About TNT Express
TNT Express, one of the world’s largest express delivery companies, moves 4.7 million parcels, documents, and pieces of freight every week to more than 200 countries. TNT Express operates air and road transportation networks in Europe, China, South America, the Asia-Pacific and the Middle East. The company employs 83,000 people and runs a fleet of about 30,000 road vehicles and 50 aircraft. It has more than 2,600 depots and sorting centres. TNT Express made €7.053 billion in revenue in 2010.
For more information and inquiries, please contact:
TNT Express Media Relations
Director External Communication
Phone: +31 88 393 9323
Mobile: +31 651 189 384
| Cyrille Gibot
Sr. External Communication Officer
Phone: +31 88 393 9300
Mobile: +31 651 133 104