Logistics Provider Cites Company’s Dedication to Quality and Customer Service as Key Differentiator
ANN ARBOR, Mich. – November 07, 2011
Con-way Freight, a less-than-truckload (LTL) carrier and subsidiary of Con-way Inc. (NYSE:CNW), today announced it has been recognized by Transfreight with its 2011 LTL Carrier of the Year award.
The company presented Con-way Freight with the honor at its inaugural carrier recognition event held recently at the Oasis Conference Center in Loveland, Ohio. Transfreight, a North American third-party logistics provider with its U.S. headquarters in Erlanger, Ky., delivers customized, lean supply chain solutions for customers in varied industries. A wholly owned subsidiary of Mitsui & Co., Ltd., Transfreight has been improving supply chains since 1988 though a combination of supply chain engineering, transportation management, asset-based transportation and facility services.
To determine the winner in the LTL category, Transfreight evaluated its motor carriers on a range of objective performance criteria, including on-time pickup and delivery, accurate and timely invoicing, safety and compliance, and cargo claims quotient. Con-way Freight has served the national LTL needs of Transfreight since 2007, handling several of their key accounts.
“Since our relationship with Con-way Freight began more than four years ago, the company has consistently raised the bar on the level of service they’ve delivered, demonstrating loyalty and a dedication to customer service, professionalism and quality along the way,” said John Lower, General Manager, Outsourced Transportation, Transfreight. “They understand our business needs and have been instrumental in helping us maintain our competitive edge. It’s a pleasure to recognize their efforts with our LTL Carrier of the Year award.”
“This award really recognizes the focus of our people on taking care of our customers and providing a level of fast, reliable service that contributes to more efficient supply chain operations,” said Greg Lehmkuhl, president, Con-way Freight. “I’d like to thank Transfreight for this recognition, which is a direct result of superior team performance—from pickup through line-haul to delivery—by our employees. We’re certainly proud to have achieved the high standards of excellence Transfreight demands.”
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About Con-way Freight
Con-way Freight is the industry’s leading less-than-truckload (LTL) freight transportation company, providing guaranteed, day-definite regional and transcontinental service with exception-free delivery, on-time service performance and faster transit times through a single, unified network of more than 300 service centers in the United States, Canada, Mexico and Puerto Rico. Con-way Freight offers LTL freight transportation across North America and through Global LTLTM delivery in the United States from around the world. Global solutions include international less-than-container (LCL) ocean shipments from Asia through its OceanGuaranteed® service; U.S. and Europe delivery for inbound and outbound international cargoes through an exclusive alliance with TNT; direct service to more than 30 Bahamian and Caribbean ports through TropicalDirectSM; and domestic offshore transportation to Alaska, Hawaii and Puerto Rico. Based in Ann Arbor, Mich., Con-way Freight is a certified FAST highway carrier and is C-TPAT/PIP, ACE- and CSA-certified.
Con-way Freight is a subsidiary of Con-way Inc. (NYSE:CNW), a $5.0 billion diversified freight transportation and logistics services company. For more information, visit www.con-way.com/en/freight.