Cisco Names Ryder ‘Best Service Logistics Supplier’

– Ryder Honored for Quality of Execution and Service Supporting Cisco’s Reverse Logistics Network-

MIAMI–(BUSINESS WIRE)– Ryder System, Inc. (NYSE: R), a leader in supply chain, warehousing, and transportation management solutions, today announced it has received the 2011 “Best Service Logistics Supplier” award from Cisco. This prestigious award recognizes Ryder for working hard to exceed Cisco’s customer expectations for service supply chain innovation and collaboration within the Cisco service ecosystem. The distinction was awarded during Cisco’s 20th annual Supplier Appreciation Event held in September at the Santa Clara Convention Center.

“Ryder has shown remarkable collaboration and consistently maintained the highest levels in delivery performance,” said Rick Harris, Director of Service Supply Chain Delivery Operations, Cisco. “The Ryder team’s focus on innovation and process improvement resulted in solid cost savings, operational efficiencies, and productivity gains. In addition, their energy conservation initiative drove a substantial reduction in energy consumption supporting our vision of a sustainable future.”

Cisco presented awards to suppliers in recognition of their contributions to Cisco’s success in fiscal year 2011. At the event, Cisco celebrated the shared successes of its global value chain with strategic suppliers and manufacturing partners and reaffirmed its commitment to a strong, continued partnership that will further accelerate innovation.

“Ryder is proud to be a part of Cisco’s tradition of innovation and operational excellence,” said John Williford, President of Global Supply Chain Solutions, Ryder. “We are honored to receive this award and look forward to building on our 12-year relationship with Cisco to continue providing innovative, flexible solutions that exceed their customers’ expectations and drive Cisco’s growth and profitability.”

Ryder first began serving Cisco in 2000 by providing reverse logistics services, including managing domestic shipments of warranty replacement components to Cisco’s customers and stock replenishments to Cisco’s rapid fulfillment depots. Today, the Ryder facility in Roanoke, Texas, has grown into a 144,000-square-foot Global Distribution Center (GDC) for Cisco. Services have also expanded to include configuration and software duplication services for top tier customers; international replenishment shipments to distribution centers abroad; compliance auditing; export documentation creation and retention; item weight/dimensions reporting and maintenance; engineering change order requests to ensure manufacture revision compliance; and a re-box / re-label program on global stock purges.

Some of Ryder’s performance achievements in FY 2011 included a same-day delivery rate of 99.98% on next business day orders; a facility re-lay project that decreased travel distance by 38% and increased storage capacity by 28%; and significant cost-savings achieved through light repairs performed at the Ryder Configuration Center, among others.

For fiscal year 2010, Cisco also presented Ryder with Vendor of the Year awards for both Innovation and Distribution/Warehousing.

About Ryder

Ryder is a FORTUNE 500® commercial transportation, logistics and supply chain management solutions company. Ryder’s stock (NYSE:R) is a component of the Dow Jones Transportation Average and the Standard & Poor’s 500 Index. Inbound Logistics magazine has recognized Ryder as a top third party logistics provider and included Ryder in its 2011 and 2010 “Green Partners” listing. Ryder has also been ranked two years in a row as one of the top 250 U.S. companies in the Newsweek Green Rankings. In addition, Security Magazine has named Ryder one of the top companies for security practices in the transportation, logistics, supply chain, and warehousing sector. Ryder is a proud member of the American Red Cross Annual Disaster Giving Program, supporting national and local disaster preparedness and response efforts. For more information, visit and follow us on Facebook, YouTube, and Twitter.

Note Regarding Forward-Looking Statements: Certain statements and information included in this news release are “forward-looking statements” within the meaning of the Federal Private Securities Litigation Reform Act of 1995. These forward-looking statements are based on our current plans and expectations and are subject to risks, uncertainties and assumptions. Accordingly, these forward-looking statements should be evaluated with consideration given to the many risks and uncertainties that could cause actual results and events to differ materially from those in the forward-looking statements including those risks set forth in our periodic filings with the Securities and Exchange Commission. New risks emerge from time to time. It is not possible for management to predict all such risk factors or to assess the impact of such risks on our business. Accordingly, we undertake no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events, or otherwise.

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