Arrow Electronics Builds Global Supply Chain Business With ReSolve, Intechra and Converge

Supply chain segment combines reverse logistics, IT asset disposition and electronic component distribution services

PEABODY, Mass., Jan. 11, 2011 Arrow Electronics Inc. (NYSE: ARW) today announced the launch of its full-service reverse supply chain business segment comprising three brands: ReSolve, a new global reverse logistics services brand; Intechra, a leading source for IT asset disposition services; and Converge, a global provider of extensive electronic components distribution services and market expertise.

Each company’s unique service offerings complement the supply chain services of Arrow Electronics, a Fortune 200 company within the technology marketplace. Today’s launch of ReSolve follows Arrow’s acquisitions of Converge and Intechra in 2010.

“ReSolve, Intechra and Converge are the foundation of our strategic growth in the reverse supply chain industry,” said Mark Majeske, vice president of global supply chain services at Arrow Electronics. “Our goal is to bring more products and services to clients in growing marketplaces. This new business segment will allow us to emerge as the worldwide leader in the reverse supply chain industry, providing a powerful global partner for technology-driven companies.”


ReSolve’s solutions, backed by the proven reverse supply chain technology solutions from Converge, enable OEMs and contract manufacturers to proactively manage the reverse supply chain, streamline service spares logistics, and minimize operational overhead and inefficiencies. ReSolve adds significant value to its customers’ bottom line with inventory optimization and returns management programs as well as comprehensive testing, validation and re-introduction of after-market technology products.


Intechra, an IT asset disposition solution provider, offers services to enterprises, OEMs and government organizations, focused on helping them eliminate the risks surrounding data security, compliance and environmental impact, while maximizing recovery value on the retirement of IT assets around the world. Through its network of standardized and secure processing facilities, Intechra is the provider of choice for businesses requiring IT asset disposition, value recovery and environmentally responsible computer recycling services.


Converge is an independent distributor that complements existing supply channels with its extensive electronic components distribution services and market expertise. With 30 years of experience, Converge has an established, comprehensive and dependable global electronic components distribution network, allowing companies to meet individual technology component purchasing needs by capitalizing on market opportunities to bridge supply gaps, reduce costs, manage inventory and speed time to market.

Arrow’s suite of reverse supply chain services include:

  • Service Spares Management: Inventory optimization and risk management of service spares, using lean planning principles to deliver bottom-line serviceability and overall inventory reduction.
  • Product Returns Management: Value recovery through comprehensive asset reallocation and the redeployment of materials back into the service supply chain.
  • IT Asset Disposition: Global, secure and compliant end-of-life IT asset disposition services, including data erasure and disposal, recycling, and remarketing of systems and components.
  • Electronic Component Distribution: Rapid electronic component distribution and demanding quality-control programs driven by comprehensive testing capabilities, integrated systems, market intelligence and a global footprint.

About Arrow Electronics

Arrow Electronics ( is a global provider of products, services and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Headquartered in Melville, N.Y., Arrow serves as a supply channel partner for more than 900 suppliers and 125,000 original equipment manufacturers, contract manufacturers and commercial customers through a global network of more than 310 locations in 51 countries and territories. Converge and Intechra are wholly-owned subsidiaries of Arrow.

Media contacts:

Mark Romanowski                                       Samantha Racki

ReSolve                                                             Matter Communications

978-538-8570                                               978-499-9250×224

John Hourigan

Arrow Electronics Inc.


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