Con-way Freight Goes Into Full Operation with Canada Border Services Agency’s New eManifest Program for Cross-Border Shipments

Company’s Early Adoption of Canada’s Advanced Commercial Information Program Helps Prevent Delays, Could Improve Transit Times for Cross-Border Shipments by Up to 25 percent

ANN ARBOR, Mich., USA and OTTAWA, CANADA – February 22, 2011

Con-way Freight, a less-than-truckload (LTL) carrier and subsidiary of Con-way Inc. (NYSE: CNW), today announced it is fully operational with Canada Border Services Agency’s (CBSA’s) eManifest program, providing full compliance capability for electronic border clearance under the government’s new program for inbound Canada shipments.

eManifest is designed to aid the CBSA in identifying health, safety and security threats posed by commercial goods crossing into the country. Con-way Freight fully supports CBSA’s initiatives to improve security and transparency, and through eManifest, improve the efficiency of the border clearance process, noted Melissa Mathew, manager, customs compliance for Con-way Freight. “We have worked very closely with the CBSA to help bring this program into implementation, and we are pleased to be an early adopter and among the first LTL trucking companies to go fully operational with eManifest.”

“The CBSA is very pleased that Con-way Freight has become an early adopter of eManifest requirements for highway carriers. Being an early adopter allows clients to benefit from more time to fine-tune business processes and correct problems before requirements become mandatory and regulations come into force,” says Bruna Rados, director general of the CBSA’s eManifest and Major Projects Directorate. “The CBSA values the trade community’s commitment to partner in the development and implementation of programs to enhance the safety and security of Canadians and international trade.”

eManifest, the third phase of the Advance Commercial Information (ACI) program, is an electronic data interchange (EDI) and information management program under which the CBSA electronically receives product, shipper, consignee and carrier information for import shipments in a more complete and timely manner. The program enables border officials to examine more complete and accurate information about shipments being imported to Canada, early in the process while goods are in transit. The new system is designed to help border services officers process shipments of commercial goods more efficiently and effectively, so that when they arrive at the border, clearance delays are minimized or eliminated, while security protocols are maintained and enhanced.

Shippers who use eManifest-compliant carriers ultimately benefit from more timely and consistent transit times for goods moving into Canada. Con-way Freight estimates that as eManifest becomes more fully utilized, its transit times into Canada could potentially accelerate by up to 25 percent.

Con-way Freight has been collaborating with the CBSA on EDI-based information programs since 2003. The company’s experience, as well as its strong relations with the customs broker community, enabled it to quickly transition to the eManifest program, helping more than 95 percent of Con-way Freight’s customers’ shipments to clear customs into Canada without issue. All of Con-way Freight’s facilities in Canada are bonded warehouses.

Following formal registration and testing on the platform last fall, Con-way Freight took eManifest service into full commercial operation on Jan. 17.The company is one of the few LTL carriers to be fully compliant at this early date. The CBSA has set an 18-month deadline for adoption and implementation under which all highway carriers must be compliant and transmitting cargo and conveyance data electronically using the eManifest system.

Con-way Freight’s border-crossing locations between the United States and Canada are: Blaine, Wash., to Vancouver, British Columbia; Sweet Grass, Mont., to Coutts, Alberta; Portal, N.D., to N. Portal, Saskatchewan; Pembina, N.D., to Emerson, Manitoba; Grand Portage, Minn., to Pigeon River, Ontario; Port Huron, Mich., to Sarnia, Ontario; Detroit to Windsor, Ontario; Buffalo, N.Y., to Niagara Falls, Ontario; Champlain, N.Y., to Lacolle, Quebec; and Calais, Maine, to St. Stephen, New Brunswick.

Con-way Freight is a bonded, FAST-, C-TPAT, CSA- and PIP-certified carrier and has strong partnerships in place with both Canada Border Services and the United States Customs and Border Protection agencies. For additional information about cross border shipping, please visit or call 800-342-7618.

For more information about the eManifest program, visit the CBSA website at

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About Con-way Freight
Con-way Freight is the industry’s leading less-than-truckload (LTL) freight transportation company, providing guaranteed, day-definite regional and transcontinental service with exception-free delivery, on-time service performance and faster transit times through a single, unified network of more than 300 service centers in the United States, Canada, Mexico and Puerto Rico. Con-way Freight offers LTL freight transportation across North America and through Global LTLTM delivery in the United States from around the world. Global solutions include international less-than-container (LCL) ocean shipments from Asia through its OceanGuaranteed® service; U.S. and Europe delivery for inbound and outbound international cargoes through an exclusive alliance with TNT; direct service to more than 30 Bahamian and Caribbean ports through TropicalDirectSM; and domestic offshore transportation to Alaska, Hawaii and Puerto Rico. Based in Ann Arbor, Mich., Con-way Freight is a certified FAST highway carrier and is C-TPAT/PIP, ACE- and CSA-certified.

Con-way Freight is a subsidiary of Con-way Inc. (NYSE: CNW), a $5 billion diversified freight transportation and logistics services company. For more information, visit

Con-way Inc.
Gary Frantz
(650) 378-5335

Kemp Goldberg Partners
Amber Caouette
(207) 773-0700

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